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Reward Smarter. Know More.

Zidi transforms traditional customer reward systems into powerful data-driven tools. With real-time airtime incentives, seamless engagement via Telegram, and instant access to actionable insights, brands can now reward customers and understand them — all in one move.

Zidi Bot
Friday, 11 Aug 04:20 PM
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I want to signup on zidi
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Olowu
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kimmiyolowu@gmail.com
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08089677280
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airtel
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W3F65J0
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What solution does zidi offer?

Zidi combines seamless customer rewards with real-time data, helping brands reduce costs, boost engagement, and make smarter marketing decisions based on real behavior—not guesswork

Real-Time Rewards Engine

Deliver instant airtime to customers with zero friction. Zidi replaces outdated USSD flows with a seamless, cost-effective reward experience.

Custom Dashboards, Real Insights

Track performance, engagement, and reward activity with a branded dashboard built for your specific goals and KPIs.

Data-Driven Engagement

Go beyond vanity metrics. Collect actionable customer insights through in-reward questions, captured in real time.

Frictionless Onboarding

Say goodbye to clunky signups. Zidi simplifies participation with mobile-first, tap-to-engage experiences that work instantly.

Insight-Powered Campaigns

Optimize reward strategies with live feedback loops. Know what works, iterate quickly, and maximize every shilling spent.

Secure & Scalable Infrastructure

Built for scale and trust, Zidi uses secure architecture and robust APIs to support enterprise-grade campaigns without the overhead.

Secure and Trusted Rewards Platform

Zidi ensures top-tier security with encrypted data, secure authentication, and industry-standard compliance, providing brands and customers a safe, reliable reward-based system for user engagement and insights.

Security
Customizable Dashboard

Custom Campaign Control

Zidi’s highly customizable dashboard puts you in full control — tailor every aspect of your reward campaigns, define engagement flows, and access real-time insights with unmatched flexibility.

June 2025 Survey

Zidi surveyed 1,000 Nigerians to understand their banking habits, preferences, and frustrations.

June 2025 Survey

Opay Ranked #1 Overall Bank

Opay received 387 votes and topped all categories: trust, app performance, and transaction reliability.

Bank Rankings

GTBank Still Holding Strong

GTBank came second in overall ranking with 150 votes, maintaining goodwill thanks to its UI and reputation.

User Behavior

Mobile Banking Dominates

612 people prefer mobile apps over physical branches or USSD. Mobile is now the default banking mode.

Pain Points

App Crashes Top Customer Frustrations

302 users cited app crashes as the #1 issue, followed by poor customer service and delayed reversals.

Fintech Growth

PalmPay Quietly Rising

PalmPay secured third place in app reliability and fewest transaction issues, just behind GTBank.

Switching Habits

Banking is Now Social

455 respondents chose banks based on what friends and family use — social proof drives switching.

Trust Index

Trust is Shallow & Conditional

Zidi Index scored 6.4/10. Nigerians trust banks, but that trust is easily broken by failed reversals or hidden fees.

User Quote

Quote from the Street

“People are not loyal to banks. They’re loyal to good service — and fast reversals.”

Fintech Disruption

Opay Owns the Future

Zidi Insights: 'Opay didn’t just win. It walked in like it owns the future.'

Zidi Insight

Legacy Banks Need a Tech Mindset

Zidi says: The banks that thrive tomorrow are the ones that act more like user-obsessed tech companies.

Reward Flows

From surveys to campaigns to product packs — drive engagement, gather insights, and reward instantly with Zidi.

FAQ

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